Privacy Policy

Information you provide directly. When you submit a contact or home-valuation form, request that a listing be sent to you, subscribe to updates, create an account, or otherwise contact us, we collect the information you choose to provide — such as your name, email address, phone number (if you provide one), and the content of your message or property preferences.

Account information. If you create an account (for example, to save homes), we collect your sign-in identifiers. When you sign in with Google, we receive your name, email address, and profile image from Google; we do not receive your Google password. When you sign in by phone, we collect your phone number and verify it via a one-time passcode.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect certain technical data — including your IP address, browser type and version, device and operating system, referring URL, pages viewed, and the dates and times of your visits — through server logs, cookies, and similar technologies.

Property and search activity. We may collect the searches you run, filters you apply, and listings you view or save, to operate the Site and improve your experience.

We use the information we collect to: (a) respond to your inquiries and provide real estate services; (b) send you information, listings, or updates you request; (c) operate, maintain, secure, and improve the Site; (d) personalize your experience, including remembering your language and saved homes; (e) detect, prevent, and address fraud, abuse, and security issues; and (f) comply with legal obligations and enforce our Terms of Use.

Marketing communications are sent only where permitted by law or where you have opted in, and you can opt out at any time using the unsubscribe link in the message or by contacting us. We do not sell your personal information.

Property listing information displayed on the Site is provided in part through the Houston Association of REALTORS® (HAR) Internet Data Exchange (IDX) program and is used solely to display listings to Site visitors. Your use of listing data is subject to applicable MLS rules. We do not sell, scrape, or redistribute MLS data except as permitted for personal, non-commercial viewing.

We use cookies and similar technologies for essential Site functionality (such as authentication and remembering your preferences), for security, and — where enabled — for analytics that help us understand and improve how the Site is used. You can control cookies through your browser settings; disabling certain cookies may affect Site features such as staying signed in or saving homes.

We share information only as needed to operate our business and as described here: (a) with service providers who perform functions on our behalf — such as hosting, database, email delivery, SMS/verification, mapping, and MLS/IDX data — who are permitted to use the information only to provide their services; (b) with the real estate brokerage and agents providing services to you; (c) as required to comply with law, valid legal process, or to protect the rights, property, or safety of ${BRAND}, our users, or others; and (d) in connection with a merger, acquisition, or sale of assets, subject to this Policy. We do not sell your personal information.

If you provide your mobile number — for example, to receive a one-time sign-in verification code or to have a property listing texted to you — you consent to receive those text messages from us at the number you provide. Text messages are sent only in response to an action you take on the Site; we do not send text messages from purchased or third-party lists.

No mobile information will be shared with or sold to third parties or affiliates for promotional or marketing purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except for subprocessors (such as our SMS provider) acting on our behalf solely to deliver the messages you requested.

Message frequency varies based on your activity. Message and data rates may apply. Reply STOP to any message to opt out and stop receiving text messages; reply HELP for help, or contact us at sales@thewoodlandsestates.com. Opting out of text messages will not affect your ability to use the rest of the Site. Carriers are not liable for delayed or undelivered messages.

We retain personal information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have rights regarding your personal information — such as the right to access, correct, delete, or obtain a copy of the information we hold about you, the right to opt out of certain processing or marketing, and the right not to be discriminated against for exercising these rights. Texas residents have rights under the Texas Data Privacy and Security Act (TDPSA); California residents have rights under the CCPA/CPRA. To exercise any right, contact us using the details below; we may need to verify your identity before acting on your request.

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

The Site may link to third-party websites and services we do not control. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. Changes are effective when the updated version is posted, and the "Last updated" date above will reflect the most recent revision. Your continued use of the Site after changes take effect constitutes acceptance of the updated Policy.

The Woodlands Estates Group 15216 Saddlewood Dr Suite 2, Conroe, TX 77384 Phone: (346) 486-2224 Email: sales@thewoodlandsestates.com